Verify the current status
Check the provider official website, account notices and support channels. Distinguish an official statement from social-media reports, and save dated screenshots of any notice that affects your funds or parcels.
Protect balances and records
Avoid leaving more money in an agent account than an active order requires. Export order details, invoices, warehouse photos, tracking and written support messages while they remain accessible.
Evaluate an alternative without assuming safety
Compare written fees, withdrawal rules, storage, returns, available routes and compensation terms. Test a new service with a small compliant order before increasing value. No intermediary is free of operational, financial or compliance risk.
Keep purchases compliant
Do not use an intermediary to buy counterfeit goods, misdeclare a parcel or avoid destination-country requirements. The recipient remains responsible for lawful import and accurate declarations.
Primary and official sources
- The Guardian: Police raid '20 football stadiums' worth of alleged fake goods warehouses
- The Register: Pandabuy admits to data breach of 1.3 million records
- U.S. Customs and Border Protection: Internet Purchases
- U.S. Customs and Border Protection: Reasonable Care
- GOV.UK: Buying from overseas sellers
Page updated 2026-08-28. Recheck current provider and authority terms before acting.