What the inspection covers
How the service works
Define the scope
List the exact visual and measurable questions the evidence must answer.
Confirm provider terms
Obtain warehouse access, deliverables, timing, price and cancellation terms in writing.
Review original files
Compare the evidence with the listing and order record without treating it as authentication.
Act before the deadline
Raise measurable discrepancies within the applicable seller or agent return window.
Pricing
Standard inspection
- 12-point check
- HD photo set
- Written report
Priority inspection
- 24-hour turnaround
- 12-point check
- HD video + report
Volume pricing
- 10% discount
- Same 12-point scope
- Per-order report
What a visual inspection can document
A warehouse check can compare identity, variant, quantity, visible condition, dimensions, weight, accessories and packaging with buyer-supplied references.
Visual evidence cannot establish brand authenticity, metal fineness, leather type, gemstone identity, origin, safety or long-term durability.
What to agree before work starts
Confirm warehouse access, the exact checklist, image or video format, estimated timing, price, cancellation terms, refund policy, data handling and who performs the work.
Do not pay until those points are documented in writing by the provider you choose.
How to use the evidence
Keep the original listing, seller messages and order record with the warehouse files. Raise a measurable difference inside the applicable return window before international shipping.
The evidence may help identify a discrepancy; it does not guarantee product quality, a return, refund, claim outcome or customs clearance.
FAQ
Can warehouse photos prove authenticity?
No. Photographs and measurements document visible evidence; they do not authenticate a brand, material, metal or gemstone.
How long does a warehouse check take?
Timing depends on warehouse access, provider workload and the agreed scope. Obtain an estimate and the start condition in writing before payment.
Does an inspection guarantee a return or customs clearance?
No. Seller and agent return terms still apply, and the importer remains responsible for lawful and accurate declarations.
Primary and official sources
- FTC: Online Shopping
- FTC: Using Credit Cards and Disputing Charges
- U.S. CBP: Internet Purchases
- IATA Dangerous Goods Regulations
Page updated 2026-08-30. Recheck current provider and authority terms before acting.