Identity and quantity
Confirm the listing, seller, model code, color, size, quantity, and any personalized option. Check labels against the order record rather than relying on the warehouse title.
Visible condition
Look for stains, scratches, dents, loose stitching, broken seals, crushed corners, missing fasteners, and mismatched parts. Zoom into reflective surfaces and edges, where damage is easiest to miss.
Measurements
For clothing, request chest, length, shoulder, waist, and inseam measurements as appropriate. For parts, request the critical dimensions and connector shape. A size label alone does not confirm fit.
Accessories and power
Count cables, adapters, manuals, spare parts, and included tools. Confirm plug type and visible voltage markings. A photo cannot establish electrical safety or battery health, so purchase regulated electronics cautiously.
Packaging decision
Decide whether the retail box is needed for protection, warranty, gifting, or resale. Ask for a photo of the item's protection before approving box removal.
Limits of QC
Standard warehouse photos do not authenticate branded goods, test waterproofing, verify chemical composition, certify safety, or reveal hidden defects. Use seller warranties, independent inspection, or regulated supply chains when those issues matter.
Frequently asked questions
How many extra photos should I request?
Request only views tied to a decision: measurements, model labels, defects, accessories, or packaging.
Can QC photos prove authenticity?
No. Visual inspection is not a reliable authentication guarantee.
What if the item is wrong?
Open a warehouse return or seller dispute immediately and follow the agent's deadline.
Should I approve minor box damage?
Base the decision on item protection and your need for the retail box, not appearance alone.
Primary sources and further reading
Sources were reviewed on 2026-07-11. Rules and service terms can change; verify current requirements before payment or dispatch.